5999aa Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the 5999aa platform and its users. By using the 5999aa website, mobile version, or any related service ("Platform"), you automatically agree to these Terms.

5999aa is an online gaming platform that provides cricket betting, live casino, slots, and other gaming services for users in Bangladesh. The platform operates using SSL encryption and follows a fair play policy.

If these Terms are not followed, 5999aa reserves the right to suspend or permanently close a user's account at any time. Continuing to use the platform means you agree to all of these terms.

5999aa may update these Terms from time to time. Updated terms take effect from the date of publication, and users are encouraged to review this page regularly.

To create and use an account on the 5999aa platform, the following eligibility criteria must be met:

• You must be at least 21 years of age (for users aged 21 and above only).
• You must be a legal resident or citizen of Bangladesh.
• All information provided during registration must be accurate, truthful, and complete.
• You may only have one account — multiple accounts for the same person are strictly prohibited.
• You must register under your own name; creating an account under someone else's name or a false identity is not allowed.

Identity Verification (KYC)

5999aa reserves the right to verify a user's identity at any time. This may include a national ID card, passport, or other government-approved identity documents. Withdrawals may be held until the KYC process is completed.

You are solely responsible for keeping your account login details (username and password) completely confidential. You are fully responsible for any activity carried out from your account.

• Never share your password with anyone.
• Use a strong and unique password that you do not use on any other site.
• If you notice any suspicious login activity, inform the support team immediately.
• After logging in from a public computer or someone else's device, make sure to fully close the session.
• Avoid clicking on phishing emails or suspicious links.

5999aa is not responsible for any loss resulting from unauthorized access, unless it is proven that the security breach was directly caused by the platform.

Deposit

Funds can be deposited on the 5999aa platform using the following payment methods: bKash, Nagad, Rocket, and bank transfer.

• Deposits must be made from a payment method registered in your own name.
• Depositing funds through a third party is strictly prohibited.
• Deposited funds are generally added to the account instantly.
• If a deposit is delayed for any reason, please contact the support team.

Withdrawal

The following conditions apply when withdrawing funds:

• Withdrawals can only be made to the payment method that was used for the deposit.
• If KYC verification has not been completed, the withdrawal process may be delayed.
• In cases of suspicious activity, 5999aa may temporarily hold withdrawals.
• To withdraw bonus funds, the specified wagering conditions must be met.

Welcome Bonus

5999aa offers new members a 200% bonus on their first deposit, up to a maximum of ৳8,000.

Bonus Terms

• The welcome bonus has a 25x wagering requirement — meaning bonus funds become withdrawable after betting 25 times the bonus amount.
• Each promotion has a specific validity period and the bonus is automatically cancelled after it expires.
• Multiple bonuses may not apply at the same time — please read the specific terms of each offer.
• In cases of bonus misuse or fraudulent activity, the bonus will be cancelled and the account suspended.
• 5999aa reserves the right to modify or withdraw bonus offers at any time.
• Bonuses apply to one account only — multiple bonus claims from the same household, address, or IP address are not allowed.

VIP Program

Regular players can enjoy special benefits through 5999aa's three-tier VIP program:

• Bronze: Up to 0.4% cashback per week.
• Silver: Up to 0.8% cashback per week.
• Gold: Up to 1.2% cashback per week.

You can move up to a higher tier based on regular gaming activity and trust in the platform.

The following rules must be followed when playing games on the 5999aa platform:

• All game outcomes are determined by a certified Random Number Generator (RNG) technology, which is completely impartial.
• Each game has its own rules — it is advisable to read the rules before starting a game.
• If a game session is interrupted due to a technical error, the bet for that round may be cancelled.
• 5999aa's decision on game outcomes is final.
• For cricket betting, bet settlement may be held until the official result is announced.

Betting Limits

Minimum and maximum bet limits are set for each game and market, and are displayed in the game interface. Betting outside these limits is not possible.

Game Providers

5999aa works in partnership with various world-class game providers, including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, and many more.

Any of the following activities are strictly prohibited on the 5999aa platform and may result in account closure and forfeiture of associated funds:

• Operating multiple accounts for the same person.
• Using the platform for money laundering or illegal financial activities.
• Misusing the bonus system or claiming bonuses fraudulently.
• Using software, bots, or automation to influence game outcomes.
• Assuming another user's identity or providing false information.
• Attempting to bet on match-fixing or pre-determined outcomes.
• Exploiting technical errors or vulnerabilities in the platform.
• Betting on behalf of a third party or managing someone else's account.

5999aa places the highest importance on responsible gaming. Gaming should be a form of entertainment — not a solution to financial problems.

• Only play with money that you can afford to lose without it affecting your daily life.
• Avoid playing games while under the influence of alcohol or any substance.
• If you feel that gaming is getting out of your control, seek help immediately.
• You can contact the support team to set deposit limits or time limits on your account.
• You can apply for temporary or permanent account self-exclusion.

For more details, visit our Responsible Gaming page.

5999aa gives the highest priority to protecting users' personal information. The platform uses SSL encryption technology to keep all transactions and personal data secure.

The information you provide is used only for account management, identity verification, payment processing, and customer service. Information is not sold or transferred to third parties, however it may be shared with authorities where legally required.

To learn more about our privacy practices, please read the Privacy Policy page.

All content on the 5999aa platform — logos, designs, software, text, graphics, videos, and other elements — is protected by the intellectual property rights of 5999aa or its licensors.

• Reproducing, distributing, or using any content from the platform for commercial purposes without prior written permission is prohibited.
• Attempting to reverse engineer the platform's software is strictly prohibited.
• Using the platform for personal, non-commercial purposes is permitted.

5999aa accepts no liability for the following:

• Game sessions interrupted due to internet disconnection or technical issues.
• Delays or issues caused by third-party payment service providers.
• For losses caused by the user's own negligence or mistakes.
• Events beyond the platform's control (Force Majeure) — such as natural disasters, cyber attacks, and similar occurrences.
• For direct or indirect financial losses resulting from gaming activities.

In any dispute, the decision of 5999aa shall be considered final, unless a clear technical error is proven.

5999aa reserves the right to change, amend, or update these terms and conditions at any time. The updated terms will take effect from the date they are published on this page.

• In the case of significant changes, users may be notified by email or through a notice on the platform.
• Continuing to use the platform after any changes means you agree to the new terms and conditions.
• If you do not agree to the updated terms and conditions, you should close your account immediately.

It is your responsibility to visit this page regularly and stay updated on the latest terms and conditions.

5999aa reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• In the event of a breach of any clause of these terms and conditions.
• If fraudulent activity or bonus abuse is detected.
• In the case of failure to complete KYC verification or provision of false information.
• On suspicion of money laundering or other unlawful financial activities.
• At the user's own request (self-exclusion).

Balance After Account Closure

If an account is closed due to a breach of terms and conditions, 5999aa reserves the right to forfeit the earned balance and bonuses. However, if the account is closed at the user's own request, the remaining balance will be returned subject to fulfillment of applicable wagering conditions.

If you have any questions or concerns about these terms and conditions, please contact our support team:

• Live Chat: Via the chat icon at the bottom right corner of the site — available 7 days a week, 24 hours a day in Bengali.
• Email: [email protected]

We generally respond to your enquiries as quickly as possible. For urgent matters, live chat is the most effective channel.